Complaint Intelligence
Sentiment-driven triage with automatic marketing suppression
Open complaints
0
High severity
0
Customers suppressed
0
Avg days open
0
Product firmness concern
Opened 7 Jul 2026 · 25 days open
AI resolution recommendation
Follow standard resolution workflow
Billing discrepancy
Opened 5 Jun 2026 · 24 days open
AI resolution recommendation
Follow standard resolution workflow
Minor product damage
Opened 29 Dec 2025 · 24 days open
AI resolution recommendation
Follow standard resolution workflow
Installation issue
Opened 14 Jun 2025 · 22 days open
AI resolution recommendation
Follow standard resolution workflow
Furniture item arrived with damaged packaging and scratch
Opened 18 May 2025 · 20 days open
AI resolution recommendation
Escalate to service manager and contact customer personally
Delivery delay
Opened 19 Jun 2025 · 19 days open
AI resolution recommendation
Follow standard resolution workflow
Delivery delay
Opened 27 May 2025 · 18 days open
AI resolution recommendation
Escalate to service manager and contact customer personally
Warranty inquiry
Opened 29 Jun 2026 · 18 days open
AI resolution recommendation
Escalate to service manager and contact customer personally
Minor product damage
Opened 6 Jul 2026 · 17 days open
AI resolution recommendation
Escalate to service manager and contact customer personally
Installation issue
Opened 18 Mar 2026 · 16 days open
AI resolution recommendation
Follow standard resolution workflow
Delivery delay
Opened 1 Jul 2026 · 15 days open
AI resolution recommendation
Follow standard resolution workflow
Billing discrepancy
Opened 8 May 2025 · 13 days open
AI resolution recommendation
Escalate to service manager and contact customer personally
Billing discrepancy
Opened 23 May 2026 · 13 days open
AI resolution recommendation
Follow standard resolution workflow
Delivery delayed beyond promised date
Opened 12 Jul 2026 · 6 days open
AI resolution recommendation
Escalate to service manager and contact customer personally
Minor product damage
Opened 10 May 2025 · 5 days open
AI resolution recommendation
Escalate to service manager and contact customer personally
Mattress service request not fully resolved
Opened 28 Mar 2025 · 4 days open
AI resolution recommendation
Follow standard resolution workflow
Billing discrepancy
Opened 29 Dec 2025 · 4 days open
AI resolution recommendation
Follow standard resolution workflow
Product firmness concern
Opened 11 Sept 2025 · 3 days open
AI resolution recommendation
Follow standard resolution workflow
Billing discrepancy
Opened 12 Jun 2026 · 2 days open
AI resolution recommendation
Follow standard resolution workflow
AI resolution recommendation
Follow standard resolution workflow
AI resolution recommendation
Follow standard resolution workflow
Product firmness concern
Opened 11 Jan 2025 · 0 days open
AI resolution recommendation
Follow standard resolution workflow
AI resolution recommendation
Follow standard resolution workflow
AI resolution recommendation
Follow standard resolution workflow
AI resolution recommendation
Follow standard resolution workflow
Product firmness concern
Opened 19 Jan 2026 · 0 days open
AI resolution recommendation
Follow standard resolution workflow