Customer Universe › Customer 360
Next Best ActionPromotional Activity Paused
1 unresolved complaint with Changan — recovery plan required before cross-selling.
NH
Noman Hashmi
ActiveSince 1 Jan 2018 · Master ID C0073
+92 345 7555386 noman.hashmi73@gmail.com Saddar, Rawalpindi 24 Apr 1992 (33 yrs)
Group lifetime value
Rs. 0
Predicted 12m value
Rs. 510K
Brands engaged
0/8
Churn risk
High
Relationship score trajectory86/100
Identity constellation
Noman
MOMoltyfoam
OFOffisys
MOMoltyhome
MAMaster Celeste
DUDura Foam
BEbe by moltyfoam
CHChangan
DEDeepal
1 source records · 0 AI matches
Brand Relationship
Current relationship across all group brands
Mo—
Moltyfoam
No Relationship
Of—
Offisys
No Relationship
Mo—
Moltyhome
No Relationship
Ma—
Master Celeste
No Relationship
Du—
Dura Foam
No Relationship
be—
be by moltyfoam
No Relationship
Ch—
Changan
Prospect
De—
Deepal
No Relationship
Recent Interactions
- 20 Jan 2026
Instagram · Changan
General Support related to Changan.
- 2 Jan 2026
Call Center · Changan
Product Inquiry related to Changan.
Latest Purchase
No purchases recorded.
AI Snapshot
- High interest in suvs
- High interest in home décor
- High interest in sleep comfort
- Responds best on Instagram
- Best contact window: 20:00-22:00
- Untapped Changan opportunity detected
Recommended Next Action
Resolve complaint before any promotion
Phone Call
Within 24 hours
84%
propensity