Ingesting 244 brand records across 8 systems

Customer Universe › Customer 360

Next Best Action

Promotional Activity Paused

1 unresolved complaint with Offisys — recovery plan required before cross-selling.

Open recovery plan
DB

Danish Butt

Active

Since 1 Jan 2022 · Master ID C0091

+92 301 2852723 danish.butt91@hotmail.com Bahria Town, Rawalpindi 13 Apr 1978 (47 yrs)

Group lifetime value

Rs. 0

Predicted 12m value

Rs. 190K

Brands engaged

1/8

Churn risk

High

Relationship score trajectory83/100

Identity constellation

Danish
MOMoltyfoam
OFOffisys
MOMoltyhome
MAMaster Celeste
DUDura Foam
BEbe by moltyfoam
CHChangan
DEDeepal

1 source records · 0 AI matches

Brand Relationship

Current relationship across all group brands

Mo

Moltyfoam

No Relationship

—
Of

Offisys

Customer

Rs. 393K
Mo

Moltyhome

No Relationship

—
Ma

Master Celeste

No Relationship

—
Du

Dura Foam

No Relationship

—
be

be by moltyfoam

No Relationship

—
Ch

Changan

No Relationship

—
De

Deepal

No Relationship

—

Recent Interactions

  • Adovvy AI · Offisys

    Complaint Follow-up related to Offisys.

    12 May 2026

  • Call Center · Offisys

    Complaint Follow-up related to Offisys.

    1 Jul 2025

  • Adovvy AI · Offisys

    Gift Recommendation related to Offisys.

    24 May 2025

  • Email · Offisys

    Delivery Query related to Offisys.

    8 Feb 2025

Latest Purchase

Of

Offisys

Workstation Set

2 Jun 2026 · Retail Store

Rs. 393,417

AI Snapshot

  • Prefers premium quality products
  • High interest in suvs
  • Responds best on Call Center
  • Best contact window: 09:00-11:00

Recommended Next Action

Resolve complaint before any promotion

Phone Call

Within 24 hours

86%
propensity

Identity Graph

1 source records · 0 AI matches

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