Customer Universe › Customer 360
Next Best ActionPromotional Activity Paused
1 unresolved complaint with Moltyfoam — recovery plan required before cross-selling.
RA
Rabia Ahmed
ActiveSince 1 Jan 2019 · Master ID C0074
+92 329 2293020 rabia.ahmed74@hotmail.com Hayatabad, Peshawar 13 Aug 1969 (56 yrs)
Group lifetime value
Rs. 0
Predicted 12m value
Rs. 1.4M
Brands engaged
1/8
Churn risk
High
Relationship score trajectory82/100
Identity constellation
Rabia
MOMoltyfoam
OFOffisys
MOMoltyhome
MAMaster Celeste
DUDura Foam
BEbe by moltyfoam
CHChangan
DEDeepal
2 source records · 1 AI matches
Brand Relationship
Current relationship across all group brands
MoRs. 65K
Moltyfoam
Customer
Of—
Offisys
No Relationship
Mo—
Moltyhome
No Relationship
Ma—
Master Celeste
No Relationship
Du—
Dura Foam
No Relationship
be—
be by moltyfoam
Prospect
Ch—
Changan
No Relationship
De—
Deepal
No Relationship
Recent Interactions
- 14 Feb 2025
Instagram · be by moltyfoam
Warranty Query related to be by moltyfoam.
Latest Purchase
Mo
Moltyfoam
Sleep Set
1 Nov 2024 · Retail Store
Rs. 64,652
AI Snapshot
- High interest in sleep comfort
- High interest in ergonomics
- High interest in discounts
- Responds best on Email
- Best contact window: 18:00-20:00
- Untapped be by moltyfoam opportunity detected
Recommended Next Action
Resolve complaint before any promotion
Phone Call
Within 24 hours
91%
propensity