Customer Universe › Customer 360
Next Best ActionAnum Awan
ActiveSince 1 Jan 2019 · Master ID C0116
Group lifetime value
Rs. 0
Predicted 12m value
Rs. 1.4M
Brands engaged
1/8
Churn risk
Medium
Identity constellation
2 source records · 1 AI matches
Brand Relationship
Current relationship across all group brands
Moltyfoam
No Relationship
Offisys
No Relationship
Moltyhome
No Relationship
Master Celeste
No Relationship
Dura Foam
No Relationship
be by moltyfoam
Customer
Changan
No Relationship
Deepal
Prospect
Recent Interactions
- 16 Jul 2026
Store Visit · be by moltyfoam
Warranty Query related to be by moltyfoam.
- 5 Feb 2026
Instagram · be by moltyfoam
Delivery Query related to be by moltyfoam.
- 8 Nov 2025
WhatsApp · Deepal
Test Drive Inquiry related to Deepal.
- 23 Jan 2025
Website Chat · be by moltyfoam
Warranty Query related to be by moltyfoam.
Latest Purchase
be by moltyfoam
Bed Linen Set
16 May 2024 · Dealer
Rs. 21,477
AI Snapshot
- Prefers premium quality products
- High interest in discounts
- High interest in office furniture
- Responds best on Instagram
- Best contact window: 20:00-22:00
- Untapped Deepal opportunity detected
Recommended Next Action
Recommend personalized sleep or bedding bundle
Before month-end