Ingesting 244 brand records across 8 systems

Customer Universe › Customer 360

Next Best Action
SB

Sana Butt

Active

Since 1 Jan 2023 · Master ID C0109

+92 334 6144785 sana.butt12@yahoo.com Cantt, Peshawar 6 Apr 2000 (25 yrs)

Group lifetime value

Rs. 0

Predicted 12m value

Rs. 1.6M

Brands engaged

2/8

Churn risk

Medium

Relationship score trajectory81/100

Identity constellation

Sana
MOMoltyfoam
OFOffisys
MOMoltyhome
MAMaster Celeste
DUDura Foam
BEbe by moltyfoam
CHChangan
DEDeepal

3 source records · 2 AI matches

Brand Relationship

Current relationship across all group brands

Mo

Moltyfoam

No Relationship

—
Of

Offisys

Past Customer

Rs. 198K
Mo

Moltyhome

No Relationship

—
Ma

Master Celeste

No Relationship

—
Du

Dura Foam

No Relationship

—
be

be by moltyfoam

Customer

Rs. 54K
Ch

Changan

Prospect

—
De

Deepal

No Relationship

—

Recent Interactions

  • Store Visit · Changan

    Gift Recommendation related to Changan.

    13 Jan 2026

  • WhatsApp · be by moltyfoam

    Delivery Query related to be by moltyfoam.

    31 Dec 2025

  • Instagram · be by moltyfoam

    Test Drive Inquiry related to be by moltyfoam.

    19 Nov 2025

  • Email · Changan

    Product Inquiry related to Changan.

    23 May 2025

Latest Purchase

be

be by moltyfoam

Weighted Blanket

30 Jul 2025 · Corporate Sales

Rs. 27,984

AI Snapshot

  • High interest in sleep comfort
  • High interest in home décor
  • Responds best on Facebook
  • Best contact window: 09:00-11:00
  • Untapped Changan opportunity detected

Recommended Next Action

Recommend personalized sleep or bedding bundle

Facebook

Before month-end

86%
propensity

Identity Graph

3 source records · 2 AI matches

View matching details →