Customer Universe › Customer 360
Next Best ActionUS
Usman Sheikh
ActiveSince 1 Jan 2023 · Master ID C0078
+92 305 3055673 usman.sheikh78@gmail.com Cantt, Sialkot 2 Oct 1972 (53 yrs)
Group lifetime value
Rs. 0
Predicted 12m value
Rs. 2.4M
Brands engaged
1/8
Churn risk
Medium
Relationship score trajectory63/100
Identity constellation
Usman
MOMoltyfoam
OFOffisys
MOMoltyhome
MAMaster Celeste
DUDura Foam
BEbe by moltyfoam
CHChangan
DEDeepal
3 source records · 2 AI matches
Brand Relationship
Current relationship across all group brands
MoRs. 73K
Moltyfoam
Past Customer
Of—
Offisys
Prospect
Mo—
Moltyhome
No Relationship
Ma—
Master Celeste
No Relationship
Du—
Dura Foam
Prospect
be—
be by moltyfoam
No Relationship
Ch—
Changan
No Relationship
De—
Deepal
No Relationship
Recent Interactions
- 26 May 2026
Instagram · Moltyfoam
Complaint Follow-up related to Moltyfoam.
- 27 Apr 2026
Call Center · Dura Foam
General Support related to Dura Foam.
- 10 May 2025
Facebook · Moltyfoam
Product Inquiry related to Moltyfoam.
Latest Purchase
Mo
Moltyfoam
Sleep Set
10 Sept 2023 · WhatsApp Assisted
Rs. 73,285
AI Snapshot
- High interest in office furniture
- High interest in gifting
- Responds best on Website Chat
- Best contact window: 16:00-18:00
- Untapped Offisys opportunity detected
Recommended Next Action
Recommend personalized sleep or bedding bundle
Website Chat
Within 7 days
81%
propensity