Customer Universe › Customer 360
Next Best ActionSS
Sidra Shah
ActiveSince 1 Jan 2023 · Master ID C0045
+92 335 8501590 sidra.shah45@gmail.com DC Colony, Gujranwala 23 Mar 1983 (42 yrs)
Group lifetime value
Rs. 0
Predicted 12m value
Rs. 1.4M
Brands engaged
2/8
Churn risk
Medium
Relationship score trajectory77/100
Identity constellation
Sidra
MOMoltyfoam
OFOffisys
MOMoltyhome
MAMaster Celeste
DUDura Foam
BEbe by moltyfoam
CHChangan
DEDeepal
2 source records · 2 AI matches
Brand Relationship
Current relationship across all group brands
Mo—
Moltyfoam
No Relationship
Of—
Offisys
No Relationship
Mo—
Moltyhome
No Relationship
Ma—
Master Celeste
No Relationship
DuRs. 111K
Dura Foam
Customer
beRs. 51K
be by moltyfoam
Customer
Ch—
Changan
No Relationship
De—
Deepal
No Relationship
Recent Interactions
- 7 May 2025
Instagram · Dura Foam
Warranty Query related to Dura Foam.
Latest Purchase
be
be by moltyfoam
Weighted Blanket
8 Jul 2025 · WhatsApp Assisted
Rs. 25,181
AI Snapshot
- High interest in gifting
- Responds best on Website Chat
- Best contact window: 11:00-13:00
Recommended Next Action
Recommend personalized sleep or bedding bundle
Website Chat
Next weekend
61%
propensity