Customer Universe › Customer 360
Next Best ActionUM
Usman Mirza
ActiveSince 1 Jan 2019 · Master ID C0043
+92 348 9511546 usman.mirza43@gmail.com Cantt, Multan 26 Oct 1975 (50 yrs)
Group lifetime value
Rs. 0
Predicted 12m value
Rs. 17.5M
Brands engaged
0/8
Churn risk
Low
Relationship score trajectory75/100
Identity constellation
Usman
MOMoltyfoam
OFOffisys
MOMoltyhome
MAMaster Celeste
DUDura Foam
BEbe by moltyfoam
CHChangan
DEDeepal
1 source records · 0 AI matches
Brand Relationship
Current relationship across all group brands
Mo—
Moltyfoam
No Relationship
Of—
Offisys
No Relationship
Mo—
Moltyhome
No Relationship
Ma—
Master Celeste
No Relationship
Du—
Dura Foam
No Relationship
be—
be by moltyfoam
No Relationship
Ch—
Changan
No Relationship
De—
Deepal
Prospect
Recent Interactions
- 12 Jul 2026
Store Visit · Deepal
Delivery Query related to Deepal.
- 17 Jun 2026
Website Chat · Deepal
Gift Recommendation related to Deepal.
- 22 Jul 2025
Email · Deepal
Test Drive Inquiry related to Deepal.
Latest Purchase
No purchases recorded.
AI Snapshot
- High interest in wellness
- Responds best on WhatsApp
- Best contact window: 11:00-13:00
- Untapped Deepal opportunity detected
Recommended Next Action
Recommend personalized sleep or bedding bundle
Within 7 days
74%
propensity