Customer Universe › Customer 360
Next Best ActionUsman Qureshi
ActiveSince 1 Jan 2019 · Master ID C0034
Group lifetime value
Rs. 0
Predicted 12m value
Rs. 950K
Brands engaged
2/8
Churn risk
Low
Identity constellation
2 source records · 1 AI matches
Brand Relationship
Current relationship across all group brands
Moltyfoam
No Relationship
Offisys
No Relationship
Moltyhome
Past Customer
Master Celeste
No Relationship
Dura Foam
No Relationship
be by moltyfoam
No Relationship
Changan
Customer
Deepal
No Relationship
Recent Interactions
- 10 Jun 2026
Adovvy AI · Moltyhome
Product Inquiry related to Moltyhome.
- 30 Apr 2026
Email · Changan
Warranty Query related to Changan.
- 9 Mar 2026
WhatsApp · Moltyhome
Purchase Advice related to Moltyhome.
- 14 Dec 2025
Store Visit · Moltyhome
Test Drive Inquiry related to Moltyhome.
Latest Purchase
Changan
Oshan X7
17 Apr 2026 · Dealer
Rs. 9,850,000
AI Snapshot
- High interest in gifting
- High interest in evs
- High interest in discounts
- Responds best on Facebook
- Best contact window: 16:00-18:00
Recommended Next Action
Recommend personalized sleep or bedding bundle
Within 7 days