Customer Universe › Customer 360
Next Best ActionKashif Khan
ActiveSince 1 Jan 2020 · Master ID C0032
Group lifetime value
Rs. 0
Predicted 12m value
Rs. 1.4M
Brands engaged
1/8
Churn risk
Medium
Identity constellation
3 source records · 2 AI matches
Brand Relationship
Current relationship across all group brands
Moltyfoam
No Relationship
Offisys
Prospect
Moltyhome
No Relationship
Master Celeste
Customer
Dura Foam
Prospect
be by moltyfoam
No Relationship
Changan
No Relationship
Deepal
No Relationship
Recent Interactions
- 6 Jul 2026
Email · Offisys
Complaint Follow-up related to Offisys.
- 7 Nov 2025
Adovvy AI · Offisys
Delivery Query related to Offisys.
- 9 May 2025
Call Center · Dura Foam
Delivery Query related to Dura Foam.
- 28 Jan 2025
Store Visit · Master Celeste
Price Inquiry related to Master Celeste.
Latest Purchase
Master Celeste
Luxury Pillow Set
12 Sept 2025 · Website
Rs. 54,885
AI Snapshot
- High interest in suvs
- High interest in home décor
- Responds best on Facebook
- Best contact window: 20:00-22:00
- Untapped Offisys opportunity detected
Recommended Next Action
Offer vehicle upgrade consultation
Before month-end