Customer Universe › Customer 360
Next Best ActionMariam Iqbal
ActiveSince 1 Jan 2023 · Master ID C0030
Group lifetime value
Rs. 0
Predicted 12m value
Rs. 1.6M
Brands engaged
1/8
Churn risk
Low
Identity constellation
2 source records · 2 AI matches
Brand Relationship
Current relationship across all group brands
Moltyfoam
No Relationship
Offisys
Prospect
Moltyhome
Past Customer
Master Celeste
No Relationship
Dura Foam
No Relationship
be by moltyfoam
No Relationship
Changan
No Relationship
Deepal
No Relationship
Recent Interactions
- 31 May 2026
Call Center · Moltyhome
Test Drive Inquiry related to Moltyhome.
- 5 May 2026
Call Center · Offisys
Warranty Query related to Offisys.
- 27 Feb 2026
Email · Offisys
Product Inquiry related to Offisys.
- 30 Oct 2025
Email · Offisys
Warranty Query related to Offisys.
Latest Purchase
Moltyhome
Recliner Sofa
4 Jul 2022 · Dealer
Rs. 288,311
AI Snapshot
- High interest in gifting
- High interest in office furniture
- Responds best on Call Center
- Best contact window: 11:00-13:00
- Untapped Offisys opportunity detected
Recommended Next Action
Offer vehicle upgrade consultation
Phone Call
Before month-end