Customer Universe › Customer 360
Next Best ActionTalha Awan
ActiveSince 1 Jan 2021 · Master ID C0028
Group lifetime value
Rs. 0
Predicted 12m value
Rs. 1.7M
Brands engaged
1/8
Churn risk
Medium
Identity constellation
2 source records · 1 AI matches
Brand Relationship
Current relationship across all group brands
Moltyfoam
No Relationship
Offisys
No Relationship
Moltyhome
No Relationship
Master Celeste
No Relationship
Dura Foam
No Relationship
be by moltyfoam
Past Customer
Changan
Prospect
Deepal
No Relationship
Recent Interactions
- 17 Oct 2025
WhatsApp · Changan
Comparison related to Changan.
- 7 Jun 2025
Facebook · be by moltyfoam
Delivery Query related to be by moltyfoam.
- 5 Apr 2025
Email · be by moltyfoam
Gift Recommendation related to be by moltyfoam.
- 2 Apr 2025
Email · be by moltyfoam
Purchase Advice related to be by moltyfoam.
Latest Purchase
be by moltyfoam
Travel Pillow
22 Mar 2022 · Corporate Sales
Rs. 9,726
AI Snapshot
- High interest in home décor
- High interest in discounts
- High interest in sleep comfort
- Responds best on WhatsApp
- Best contact window: 09:00-11:00
- Untapped Changan opportunity detected
Recommended Next Action
Recommend personalized sleep or bedding bundle
Within 7 days