Customer Universe › Customer 360
Next Best ActionLI
Laiba Iqbal
ActiveSince 1 Jan 2025 · Master ID C0017
+92 303 6207974 laiba.iqbal17@outlook.com Cantt, Quetta 24 Mar 1982 (43 yrs)
Group lifetime value
Rs. 0
Predicted 12m value
Rs. 1.7M
Brands engaged
2/8
Churn risk
Low
Relationship score trajectory87/100
Identity constellation
Laiba
MOMoltyfoam
OFOffisys
MOMoltyhome
MAMaster Celeste
DUDura Foam
BEbe by moltyfoam
CHChangan
DEDeepal
3 source records · 2 AI matches
Brand Relationship
Current relationship across all group brands
MoRs. 207K
Moltyfoam
Customer
Of—
Offisys
No Relationship
Mo—
Moltyhome
Prospect
Ma—
Master Celeste
No Relationship
Du—
Dura Foam
No Relationship
be—
be by moltyfoam
No Relationship
ChRs. 9.8M
Changan
Customer
De—
Deepal
No Relationship
Recent Interactions
- 26 Mar 2026
Website Chat · Moltyfoam
Purchase Advice related to Moltyfoam.
- 24 Mar 2025
Facebook · Changan
Delivery Query related to Changan.
Latest Purchase
Ch
Changan
Oshan X7
22 Oct 2024 · WhatsApp Assisted
Rs. 9,850,000
AI Snapshot
- Prefers premium quality products
- High interest in sleep comfort
- Responds best on Website Chat
- Best contact window: 20:00-22:00
- Untapped Moltyhome opportunity detected
Recommended Next Action
Recommend personalized sleep or bedding bundle
Website Chat
Within 3 days
57%
propensity