Customer Universe › Customer 360
Next Best ActionSara Sheikh
ActiveHero customerSince 1 Jan 2024 · Master ID C0004
Group lifetime value
Rs. 0
Predicted 12m value
Rs. 2.3M
Brands engaged
3/8
Churn risk
Low
Identity constellation
3 source records · 2 AI matches
Brand Relationship
Current relationship across all group brands
Moltyfoam
Customer
Offisys
Past Customer
Moltyhome
Past Customer
Master Celeste
No Relationship
Dura Foam
No Relationship
be by moltyfoam
No Relationship
Changan
No Relationship
Deepal
No Relationship
Recent Interactions
- 27 Jun 2026
Facebook · Moltyfoam
Test Drive Inquiry related to Moltyfoam.
- 8 May 2026
Instagram · Offisys
Price Inquiry related to Offisys.
- 18 Jan 2026
Call Center · Offisys
General Support related to Offisys.
- 7 Oct 2025
WhatsApp · Moltyfoam
Complaint Follow-up related to Moltyfoam.
Latest Purchase
Moltyfoam
Celeste Mattress
13 Nov 2024 · Corporate Sales
Rs. 330,898
AI Snapshot
- Prefers premium quality products
- High interest in interior design
- High interest in ergonomics
- High interest in home renovation
- Responds best on Email
- Best contact window: 10:00-12:00
Recommended Next Action
Recommend personalized sleep or bedding bundle
Before month-end